You can email us at cirevostore@gmail.com where our customer service team will be happy to help you with whatever you need!

Yes.

To ensure maximum stock availability, our primary fulfillment centers are located in the United States. We ship worldwide from these hubs. Please note that while domestic orders arrive quickly, international deliveries must pass through global transit networks and local customs, which varies by destination.

Yes, we offer a full money-back guarantee. If you need to change or cancel your order, you must request it within 12 hours of purchasing. Please note that because our fulfillment system is automated to ensure rapid delivery, we will make every effort to stop the shipment, but cancellation cannot always be guaranteed once processing begins. If your order has already been processed or shipped by our fulfillment hubs, don't worry—you can easily return the item for a full refund under our money-back guarantee once you receive it. All cancellation requests made after the 12-hour mark will be denied.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments.

All orders are handled and shipped out from our warehouse. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Friday. Orders will be processed within 1–3 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends.

Due to high demand, orders may take between 1–2 weeks to arrive.

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Please contact us at cirevostore@gmail.com.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7–10 business days of our team processing your cancellation or verifying your return. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, contact the bank/credit card company — it may take some time before the refund is posted to your account.

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.